Turn Feedback Into Actionable Insights

Know what guests really think before it hurts your ratings. Fix problems, delight customers, and grow your business.

Feedback Analyzed

from Google Maps

2 hours ago

"Great ambiance and friendly staff! The wait was too long though. Would love outdoor seating."

Complaint

Long wait times

Suggestion

Outdoor seating area

See It In Action

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See how easy it is to transform your customer feedback into actionable insights in just minutes.

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Why Owners Trust Us

Finally Feel In Control of Your Reputation

Imagine knowing exactly what makes guests love you and what's quietly driving them away. No more guessing. No more surprises. Just clarity and confidence.

Complaint Extraction

Stop the Quiet Exodus of Unhappy Guests

Every day, guests leave with frustrations they never mention to you, but happily share online. Feel the relief of finally knowing what's really going on, so you can fix problems before they cost you another booking.

  • No more nasty surprises, see what guests really think as they emerge
  • Know exactly where to focus your energy and budget
  • Feel confident you're not missing something critical

Top Complaints This Week

23 total
Food served cold 12 mentions
Noisy hotel rooms 7 mentions
Slow room service 4 mentions

Customer Suggestions

15 this month

Add vegan menu options

Mentioned 8 times

Late checkout option

Mentioned 5 times

Rooftop dining area

Mentioned 3 times

Suggestion Mining

Give Guests Exactly What They're Wishing For

Your guests are telling you exactly how to delight them. It's just buried in hundreds of reviews. Imagine the pride of implementing the one change that makes guests say "Wow, they actually listened."

  • Be the owner who truly understands their guests
  • Make improvements that actually matter to people
  • Watch your ratings climb as guests feel heard
Automated Reports

Stay Informed Without the Overwhelm

You have enough on your plate. Get the peace of mind that comes from knowing exactly where you stand, delivered straight to your inbox. Focus on running your business, not drowning in reviews.

  • Start your week knowing exactly what needs attention
  • Reclaim hours you'd spend reading reviews manually
  • Keep your whole team aligned on what matters

Your Weekly Report

Grand Hotel • Dec 23-29

47

New Feedback

4.3

Avg Rating

8

Complaints

Top Issue This Week

Check-in wait time increased 15% vs last week

Trending Suggestion

"Add complimentary breakfast"

Connected Everywhere

Never Wonder "What Are They Saying About Us?"

Whether guests review you on Google, Yelp, or TripAdvisor, you'll always know. No more checking six different apps or missing feedback that matters.

Google Maps

Pull feedback from your Google Business Profile automatically

Yelp

Import and analyze all your Yelp feedback in real-time

TrustPilot

Connect your TrustPilot profile for comprehensive insights

TripAdvisor

Import reviews from the world's largest travel platform

Booking.com

Sync hotel and accommodation reviews automatically

OpenTable

Connect restaurant reservations and dining feedback

50K+

Guest Reviews Analyzed Daily

99.9%

Sync Reliability

<5min

Average Sync Time

Simple Pricing

Peace of Mind Shouldn't Be Expensive

For less than a single negative review costs you in lost bookings, gain complete clarity about what your guests really think.

Free

See what you've been missing

$0 /month
Basic feedback analytics
Up to 200 reviews entries
1 platform integration
1 month historic data
Email support
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Pro

Complete peace of mind about your reputation

$10 /month
AI complaint extraction
Suggestion mining
Weekly/monthly email reports
6 months historic data
Up to 3,000 reviews entries
Priority support
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What If You Never Had to Wonder Again?

Join hundreds of owners who finally feel confident they know exactly what their guests need and have the clarity to deliver it.